Service Engineer

About The Opportunity

• The India Fitness Connect (TIFC) is India’s market leader in the premium fitness equipment and accessories market, representing brands like Precor, USA, Gym80, ZIVA, Jordan Fitness, Assault Fitness, and AIREX, alongside its in-house brand, CRUX.
• Headquartered in Mumbai with regional offices in Delhi, Bangalore, and Hyderabad, TIFC serves over 5000 fitness facilities nationwide.

Key Responsibilities

• Travel to customer sites for product setup and ensure proper connectivity and functionality.
• Provide prompt responses to customer support needs and perform routine maintenance to ensure smooth operation.
• Professionally and promptly manage field service requests.
• Maintain accurate records of all installations and service activities.
• Generate reports on work performed and identify areas for improvement.

Requirements & Tech Stack

• Technical background or relevant experience.
• Ability to read and write regional languages.
• Good communication skills for customer interaction.
• Ability to ride a 2-wheeler and possess a valid license.
• Skills: electronics, customer support, field service, fitness equipment.

Qualifications

• Education: ITI / Diploma in Mechanical, Electrical, and Electronics.