Brand Specialist

About the Role

• Work within the Amazon Vendor Services (AVS) Team of Retail Business Services.
• Shape and deliver on a strategy for managing Amazon AVS vendors.
• Interface internally with leaders from Retail and Vendor Services teams.
• Be responsible for all aspects of the vendor’s business with Amazon.
• Engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors).
• Utilize a wide range of skills across major functional areas: site merchandising, buying, inventory management, finance, operations, and online marketing to drive the performance of strategic vendor partners.
• Focus on operational aspects of managing customer relationships with vendors.
• Conceive, create, and analyze marketing activities/campaigns to grow vendor traffic, brand awareness, customer conversion, and revenue on Amazon.
• Analyze operational aspects of vendor's business, perform root cause analysis of issues and opportunities affecting business.
• Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST.

Key Responsibilities

• Establish long-term partnerships with key vendor partners for the group of vendors handled.
• Partner with the Retail Category Team, build successful communication channels, set proper expectations, provide clear status communications, and manage towards a growth plan for vendors.
• Build and execute a joint business plan that delivers on key business opportunities and relevant KPIs for vendors and Amazon.
• Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
• Measure success by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
• Conduct regular WBRs (Weekly Business Reviews) and MBRs (Monthly Business Reviews) with vendors, highlight business metric performance, and build action plans.

Requirements & Tech Stack

• Excel

Qualifications

• 2+ years of Account Management/Vendor Management
• Preferred: 3+ years of Account Management/Vendor Management