Intern

About The Job

ICON is hiring an Intern - Investigator Payment Associate in Chennai to support the Investigator Payments team with the setup and maintenance of investigator payments.

Key Responsibilities

• Support the Investigator Payments team with set up and maintenance of ICON’s investigators payments as appropriate.
• Support team lead and be the main point of contact for issue customer concern in the absence of a more senior member of the IPG team.
• Positively contribute to the IP group by seeking to continuously improve job performance and knowledge of IPG systems and processes.
• Support Clinical staff in executing accurate, timely and efficient investigator payments in accordance with investigator contract.
• Communicate effectively with investigative site personnel and/or ICON or Sponsor Clinical Project Managers, regarding payment inquiries and handling their expectations accordingly.
• Liaise with all other ICON departments such as Clinical, PTS, IT, Finance, Legal, and Contracts to ensure payment queries are speedily resolved.
• Effectively build and maintain a productive working relationship with the Clinical teams and other ancillary department staff to effectively handle their needs and expectations in relation to payments.

Requirements

• Bachelor’s degree in Finance, Commerce, Accounting, Business Administration, or related field.
• Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
• Good working knowledge of PC applications (Excel, Word, Outlook, and Access).
• Excellent organizational, administration, and problem-solving skills.
• Excellent written and verbal communication skills.
• Excellent Customer Relationship Management skills.
• Ability to easily adapt to a dynamic environment working to strict deadlines and targets.
• Good numerical ability an advantage.

Skills

• Microsoft Excel
• Finance
• Customer Relationship Management
• Problem Solving