Inside Sales Associate

About the Role

We are seeking a driven Inside Sales Representative to join our growing sales team. In this outbound business-development role, you will prospect, engage decision-makers, create interest, and qualify B2B opportunities to schedule high-quality discovery meetings for our Account Executives. If you thrive in a high-activity environment, enjoy building pipeline, and want a clear path for sales growth, we want to hear from you.

Schedule

• Monday to Friday (Standard shift of 8:00 a.m. - 5:00 p.m. with flexibility for occasional evening customer meetings across time zones)

Key Responsibilities

• Outbound Prospecting: Conduct multi-channel outbound outreach (100+ targeted phone calls daily, supplemented by personalized email and LinkedIn sequences).
• Decision-Maker Engagement: Identify and connect with key decision-makers across Operations, IT, Supply Chain, Logistics, Procurement, and Infrastructure.
• Lead Qualification: Use our sales methodology to qualify prospects based on business need, timing, scope, decision-making process, and budget.
• Appointment Setting: Schedule high-quality discovery meetings and warm handoffs for Account Executives and sales leadership.
• CRM Management: Maintain accurate activity logs, contacts, opportunities, and follow-up schedules in the CRM database.
• Pipeline Development: Build and manage target account lists while executing consistent follow-up strategies for long-term prospects.
• Continuous Improvement: Participate actively in daily/weekly sales coaching, call reviews, role-playing, and strategy sessions.

Qualifications & Skills

• Education: High School Diploma or GED required.
• Technical Skills: Proficient in Microsoft Office (Excel, Word, Outlook) and CRM software experience.
• Sales Aptitude: Strong phone presence, excellent active listening skills, and comfortable executing high-volume outreach.
• Communication: Exceptional oral and written communication skills with the ability to articulate value propositions quickly.
• Self-Starter: Strong time management, organization, and the ability to work effectively with minimal supervision.
• Integrity: High level of professional integrity and discretion in handling confidential information.

Work Location & Physical Requirements

• Work Setting: Standard office environment with standard tools (computer, headset, telephone).
• Travel: Ability to travel periodically via personal/company vehicle or airplane as required (must maintain a valid driver's license).
• Physical Demands: Ability to sit for extended periods working at a computer station; ability to occasionally lift up to 50 lbs.