Business Analyst & Project Coordinator

About the Role

We are looking for a Business Analyst & Project Coordinator to support our K–12 Makerspace and Innovation programs from concept to classroom.

Key Responsibilities

Project Coordination & Team Collaboration

• Coordinate Makerspace and Innovation programs across multiple schools or client accounts, tracking scope, timelines, priorities, and delivery milestones.
• Coordinate with Full Stack, Frontend (FE), Backend (BE), design, and curriculum teams to support planning and delivery.
• Support Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives, and track actions and dependencies.
• Coordinate release schedules, code review cycles, quality assurance handoffs, program resources, risks, and issues.
• Maintain project plans, status reports, meeting notes, action trackers, and stakeholder updates.
• Support resource planning, onboarding coordination, team goals, and performance tracking.

Business Analysis & Requirements Management

• Gather and document requirements from schools, educators, internal stakeholders, and leadership.
• Translate educational and business needs into clear user stories, functional requirements, and acceptance criteria for Full Stack, FE, and BE developers.
• Support prioritization of the product backlog and roadmap, balancing classroom needs, timelines, and technical constraints.
• Coordinate with designers to ensure wireframes, prototypes, and design handoffs are aligned with requirements, using tools such as Figma and GitHub.
• Support the development and improvement of learning platforms, dashboards, digital tools, and Makerspace kits from concept through launch.

K–12 Curriculum & Learning Program Support

• Coordinate the development of age-appropriate, project-based curriculum for Grades K–12 in robotics, electronics, coding, 3D printing, design thinking, and STEAM.
• Help ensure curriculum aligns with relevant frameworks such as NEP 2020, NGSS, CBSE/ICSE, IB, or other applicable standards.
• Coordinate the preparation and review of lesson plans, project kits, assessment rubrics, and teacher guides.
• Collect classroom feedback and learning-outcome data to support ongoing content improvement.

Customer Training & Enablement

• Coordinate training for schools, teachers, administrators, and students, including onboarding, certification, and ongoing professional development.
• Help prepare workshop decks, teacher guides, video tutorials, hands-on kit guides, quick-start manuals, and FAQs.
• Schedule and coordinate in-person workshops, virtual sessions, and self-paced learning modules.
• Coordinate trainers and delivery partners, training logistics, resources, timelines, and quality standards.
• Track training attendance, feedback, teacher confidence, adoption rates, and student outcomes.
• Capture customer feedback and help improve training content and support channels.

Customer & Stakeholder Coordination

• Coordinate communication with schools, administrators, educators, and internal teams.
• Support product demonstrations, pilot programs, workshops, and stakeholder meetings.
• Document feedback from teachers and students and track follow-up actions and program improvements.
• Coordinate Makerspace setup, teacher onboarding, and ongoing training.

Qualifications

• B.Tech/B.E. in Engineering, Computer Science, or a related field; a Master’s degree (M.Tech, MBA, or equivalent) is preferred.
• Relevant experience in business analysis, project coordination, project management, EdTech, STEM education, or innovation programs.
• Experience coordinating cross-functional teams, including developers, designers, and curriculum specialists.
• Ability to gather requirements, document processes, write user stories, and define acceptance criteria.
• Working understanding of the software development lifecycle, web application architecture, APIs, and databases.
• Exposure to K–12 curriculum, Makerspace, STEM/STEAM, innovation labs, or project-based learning is an advantage.
• Experience coordinating training programs for teachers, educators, or enterprise customers is desirable.
• Strong communication, organization, documentation, and stakeholder-management skills.
• Proficiency with project management and collaboration tools such as Jira, Asana, Trello, Figma, GitHub, or similar.