Early Morning Stock Associate

About the Role

Join Ross, a leading off-price retail chain with over 2,200 stores. We are committed to bringing customers high-quality brands and on-trend merchandise at extraordinary savings, providing a fun and exciting treasure hunt experience.

Key Responsibilities

• Ensure customers have a positive shopping experience.
• Maintain a clean work area at all times.
• Ensure proper merchandise presentation.
• Perform a range of functions in all areas of the store as business needs require.
• Understand safety is the number one priority and practice safe behaviors.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment.
• Correct or report any unsafe conditions or practices to Store Leadership.
• Treat all customers and associates with respect and courtesy.
• Assist customers with merchandise and answer customer questions.
• Greet all customers and say "thank you" with every register transaction.
• Provide prompt and efficient responses to customers.
• Handle customer issues in a courteous and helpful way.
• Represent and support the Company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies.
• Maintain a professional appearance and adhere to the Company's dress code.
• Perform daily assigned sizing and recovery to ensure a neat, clean, and organized store.
• Expedite newly received merchandise to the sales floor with a sense of urgency, merchandising items per company best practice.
• Understand the Loss Prevention Awareness program and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions.
• Safeguard confidential information, cash, credit card information, and merchandise.
• Follow all Mark-Out-of-Stock (MOS) policies.
• Follow all policies and procedures concerning cash, check, charge card, and refund transactions.
• Maintain a high level of awareness and accuracy when handling bankable tenders.
• Maximize productivity by executing all store best practices and minimizing steps in the workflow.

Requirements & Tech Stack

• Ability to use all Store equipment, including PDTs, registers, and PCs.
• Ability to spend up to 100% of working time standing, walking, and moving around the Store.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Ability to occasionally push, pull and lift more than 25 pounds.
• Ability to use janitorial equipment, rolling racks, ladders, and other assigned supplies.
• For Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Qualifications

• Effectively communicate with customers, associates, and Store Leadership in a friendly, respectful, cooperative, and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.