Executive

About Mu Sigma

Mu Sigma is one of the world’s largest Decision Sciences and analytics firms. We help over 140 Fortune 500 clients, across 10 industry verticals, to institutionalize data-driven decision making and harness Big Data. We provide a holistic ecosystem of proprietary technology platforms, processes, and people, combining math, business, technology, behavioral science, and design thinking to operationalize Decision Science.

Key Responsibilities

• Conduct regular training need assessments to identify skills gaps and development opportunities across departments.
• Analyze performance reports and develop a point of view on training progress.
• Assist in the design, development, and delivery of training programs (both in-person and virtual).
• Maintain and update learning materials, e-learning courses, and training documentation.
• Create and manage mailing lists and course summaries.
• Coordinate communication with new joiners.
• Brief trainees about Mu Sigma, its L&D department, and training programs.
• Maintain continual communication with training managers, subject matter experts, and trainees.
• Ensure all logistical aspects of training programs are handled efficiently.
• Provide general administrative support.
• Intervene at regular intervals to check training progress and share feedback.
• Publish training progress reports.
• Ensure completion of courses.
• Maintain accurate and well-ordered documentation in the learning management system.

Requirements & Tech Stack

• Previous experience in a similar support role.
• Knowledge of adult learning principles and training methodologies.
• Excellent verbal and written English communication skills.
• Good interpersonal skills, approachable and flexible.
• Ability to relate to and understand stakeholders’ behavior.
• Rational judgment and problem-solving skills.
• Ability to work independently and as part of a team.
• Highly proficient with Office Tools (Outlook, PowerPoint, Word, Excel).
• Well-organized, proactive, and able to prioritize workload.
• Ability to cope with a challenging and varied workload.
• Able to multitask and manage crisis situations.
• Self-motivated and display the right attitude towards learning.
• Passion for continuous learning and personal development.

Education Qualification

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• Master’s degree preferred.