Medical Assistant
Virginia Mason Franciscan Health
About the Role
As a Medical Assistant at Virginia Mason Franciscan Health, you will support clinical operations and deliver quality patient care alongside physicians, ensuring attentive and professional service.
Key Responsibilities
- Assist physicians with clinical duties, take patient histories, and administer injections.
- Support examinations and procedures, and perform laboratory and radiological examinations.
- Coordinate and schedule patient/provider services, maintain provider schedules, prepare charts, coordinate pre-authorizations and referrals, and manage insurance updates, filing, and records.
- Serve as the primary patient contact, answer phones, schedule and confirm appointments, explain appointment logistics, inform patients of delays, and route calls.
- Perform phone and in-person screening.
- Manage office supplies and patient education materials.
- Coordinate durable medical equipment delivery/return.
- Sort mail and communications.
- Facilitate rooming by taking medical histories and vital statistics, obtaining last visit notes and/or lab results, and preparing patients for exams and procedures.
- Explain tests and results and inform patients of outcomes.
- Perform specimen collections, capillary draws, injections (intradermal, subcutaneous, IM), and venipuncture.
- Perform waived testing (glucose/urine) and medication and vaccine administration.
- Assist with minor procedures and sterile/aseptic techniques.
- Maintain standard precautions by cleaning and organizing exam rooms, sterilizing equipment, disposing of bio-hazardous materials, and handling autoclave wrapping.
Requirements & Tech Stack
- High school diploma or GED
- Graduation from an accredited Medical Assistant training program, or validation of equivalent military training (e.g., Hospital Corpsman)
- Active Washington State Medical Assistant – Certified licensure
- May hold Interim MA-C with a probationary period to obtain permanent MA-C licensure within six (6) months of hire or before expiration of the Interim certification.
- BLS-RQI
- Six (6) months of customer experience
- Strong clinical skills
- Attention to detail
- Ability to work effectively alongside physicians and other care team members
Qualifications
- One (1) year of Medical Assistant – Certified experience (Preferred)
- Knowledge of insurance concepts (Preferred)
Pay Range: $27.25 - $42.23 /hour