Voice process
AGS Health
ChennaiFresher8m agovia Naukri
Walk-in drive · 7 to 9 Nov · 9.30 AM - 2.00 PM
Prince Infocity II,Door No. 141, Kottivakkam Village, Rajiv Gandhi Salai (OMR),Kandanchavadi, Map
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E., M.Tech, BCA, B.Sc and more
- Must know
- Auditing
- Work
- On-site in Chennai
- Pay
- Not stated by the employer.
- Skill demand
- Auditing3%of 99 similar fresher jobs posted in India this week
- Listed
- 7 Nov 2026 · still open
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Job Title: Trainee Process Associate - AR Caller (International Voice Process)
About the Role
- This is a fresher opening for an International Voice Process role.
- The role involves working night shifts.
Key Responsibilities
- Address outstanding or assigned AR through analysis and phone calls using available resources.
- Utilize all possible tools and applications to resolve accounts, leading to payment, corrected submission, appeals, patient transfer, or adjustment.
- Report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the reporting manager.
- Meet established SLAs for production and quality.
- Update call outcomes or analysis clearly and coherently in the billing system.
- Utilize and stay updated with changes to Policies and Procedures (P&Ps).
- Improve performance based on feedback from the reporting manager/quality audit team.
Requirements & Tech Stack
- Good Verbal and Written Communication skills.
- Comfortable working with US Shifts.
- Sound analytical skills.
- Logical thinking.
Qualifications
- Graduate freshers eligible to apply:
- BBA
- BA
- B.Com
- BCA
- B.Sc (Physics, Chemistry, CS, Maths)
- Passed out years: 2021 - 2026.
- Diploma, B.E./B.Tech/ME/M.Tech are not eligible.
Interview Process
- Direct walk-in interview.
- Rounds:
- HR Interview
- Online Assessment - Grammar & Aptitude
- Versant Test - Language Assessment
- Operational/Technical Interview
Shift Timing
- 05:30 PM to 02:30 AM (US Shift).
Work Location
- Chennai
Benefits
- Saturday Sunday fixed Week Offs.
- PF, ESI, Gratuity.
- Health insurance.
- Performance bonus.
- Competitive remuneration.
- Free cab transport (within defined boundaries).
Note: Mention HR Sanoj on resume during the interview process. Walk-in interview at OMR.