Medical Assistant
Northwestern Medicine
About the Role
This is a Full Time position at 40 hours per week, involving travel between Crystal Lake and Huntley clinics. The schedule is Monday through Friday with a mix of 3, 10-hour shifts and 2, 5-hour shifts.
The Medical Assistant is a member of the health care team, primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing administrative functions.
Key Responsibilities
- Assure efficient patient flow through the site:
- Escort patient to exam room, identify patient with 2 identifiers, and prepare patient for examination.
- Obtain accurate vital signs per organization standards.
- Document reason for visit and update/confirm allergies, smoking history, and pharmacy information.
- Inform the provider and registered nurse of any significant change in vital signs or acute symptoms.
- Anticipate/set up equipment or supplies needed for the visit.
- Clean and prepare the exam room for the next patient.
- Respond to needs to expedite visits, maintain patient flow, and prioritize tasks.
- Assist practitioner with medical and surgical procedures in accordance with established protocols, such as:
- Electrocardiogram (ECG)
- Venipuncture
- Immunizations
- Setting up procedure trays
- Specimen collection and/or CLIA waived testing as directed by Provider.
- Provide high-quality care by:
- Preparing and stocking exam rooms by following established protocols for disinfecting and sterilizing equipment and instruments.
- Participating in environmental safety rounds.
- Maintaining vaccine/medication inventory.
- Monitoring and maintaining equipment and instruments according to clinic guidelines.
- Assisting in ordering supplies and correctly disposing of expired items.
- Adhering to office opening and closing procedures.
- Function as an integral part of the patient care team and promote patient satisfaction by interacting with patients in a professional, friendly manner:
- Accept and perform delegated responsibilities positively.
- Offer assistance to others.
- Attend and participate in staff meetings.
- Communicate appropriately and effectively with patients and the patient care team (in-office and on the phone).
- Perform delegated procedures common to the specialty area in a safe, effective, and efficient manner.
- Perform all other duties as assigned by the Supervisor or Manager.
Requirements & Tech Stack
- High school diploma or GED.
- Current certification in one of the below or must have written proof of meeting candidate eligibility requirements for writing one of the five eligible certification exams:
- AAMA
- AMT
- NCCT
- NHA
- NRCMA
- Accepted documentation for certification requirements includes:
- New MA Graduates within six (6) months from date of graduation from an MA Program must submit a letter from the school or a letter from the certifying body.
- Non-Certified MAs or new graduates past six (6) months from date of graduation from an MA program must submit a letter from the certifying body.
- Within the first six (6) months of employment, will complete one of the following certifications after up to two test attempts:
- Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
- Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
- National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
- Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA)
- Nationally Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
- Signed acknowledgement during onboarding that certification must be attained within six (6) months as a condition of employment.
- American Heart Association accredited Basic Life Support (BLS/CPR) certification.
- Strong computer skills.
Qualifications (Preferred)
- Completion of an accredited Medical Assistant training program.
- One to two years of ambulatory care experience.
- Experience with electronic medical record.
Salary Range: $19.13 - $25.83 (Hourly Rate)