E-commerce Operations Intern

About the Role

Zupper is building a technology-led B2B commerce platform that helps businesses discover products, connect with suppliers, and simplify wholesale trade. We are looking for an organised, proactive E-commerce Operations Intern to support our day-to-day platform operations. This role involves working with products, sellers, buyers, and internal teams to ensure our platform information is accurate and our operational processes run smoothly.

Key Responsibilities

• Call sellers, suppliers, and prospective business users to collect information and coordinate follow-ups.
• Assist with product listing, including titles, descriptions, pricing, images, specifications, and categorisation.
• Verify product information for completeness, consistency, and accuracy before publishing.
• Test the buyer and seller platform flows, including registration, product discovery, product listing, and other available features.
• Identify bugs, incorrect information, broken links, and usability issues, and document them clearly for the relevant team.
• Coordinate with sellers to collect missing product details, images, pricing, and other required information.
• Maintain product trackers, call logs, follow-up sheets, and operational reports in Excel or Google Sheets.
• Support seller onboarding and basic platform guidance.
• Follow up on pending tasks and ensure updates are recorded accurately.
• Assist the operations team with routine coordination and other execution requirements.

Requirements & Tech Stack

• Graduate, undergraduate, or recent graduate with an interest in e-commerce, operations, or startups.
• Good verbal communication and confidence in making calls.
• Basic knowledge of Excel or Google Sheets.
• Strong attention to detail and willingness to test processes methodically.
• Ability to follow instructions, maintain trackers, and complete tasks on time.
• A proactive attitude and willingness to learn how an e-commerce platform works behind the scenes.
• Ability to work from Bangalore or follow the agreed hybrid arrangement.
• Prior experience is not mandatory. Candidates who have worked on e-commerce listings, marketplace operations, customer support, or product testing will have an advantage.

Employment Details

• Department: Operations
• Employment type: Internship
• Work arrangement: Bangalore / Hybrid, as agreed
• Compensation: Unpaid internship, subject to the terms disclosed before acceptance
• Joining: Immediate

How to Apply

Send your resume to talent@zupper.co with the subject line 'Application – E-commerce Operations Intern'. Mention your current location, availability, internship duration, communication skills, and familiarity with Excel or Google Sheets.