Client Enablement Oversight Associate

About the Role

Client Enablement Oversight Associate

Corporate Title: Associate

Location: New York, NY

The Client Enablement Oversight Associate role is within the Fixed Income & Currencies (FIC) Chief Operating Officer (COO) Group. This function supports strategic revenue and growth initiatives for the Institutional Client Group (ICG) by ensuring a seamless and competitive client experience and by providing innovative client relationship management tooling.

The role involves a client-facing capacity, covering key ICG clients, managing their funds onboarding pipeline proactively, and coordinating internal functional inputs (Credit, Legal, Onboarding Case Management, etc.) while liaising with ICG relationship managers. This position is a key area of strategic development to enhance competitive edge, deepen client relationships, and drive revenue growth.

The role will also be responsible for establishing structured reporting and tracking to monitor functional performance with key clients and analyze client experience trends.

Key Responsibilities

• Back up coverage of key ICG clients, ensuring funds onboarding and related needs are met efficiently.
• Assist primary coverage in tracking, reporting, and resolving issues to meet client expectations for launch dates and backfill projects.
• Partner closely with all functions involved in the funds onboarding process to ensure resource availability and clear, shared priorities.
• Support the Foreign Exchange (FX) desk in achieving new client growth objectives and addressing gaps with existing clients.
• Drive improvements and change for the end-to-end FX onboarding process.
• Assist with supporting regional growth initiatives through tracking, reporting, and producing management information (MI) and presentations for senior management.
• Set up structured reporting and tracking to monitor ICG’s functional performance with key clients and track client experience trends.

Requirements & Tech Stack

• Banking/Finance industry work experience.
• Experience facing both clients and senior internal stakeholders.
• Experience in building and managing business processes with multiple stakeholders and inputters.
• Proven ability to identify the "big picture" and define target state processes that are client-centric, achieve internal efficiency, and ensure robust control.
• Knowledge of Investment Banking business areas, including products, clients, and their motivations.
• Proven ability to leverage AI tools to enhance productivity, optimize workflows, and solve business problems, with critical judgment for responsible and ethical data/AI use.

Qualifications

• Proficient relevant work experience in the Banking/Finance industry.
• Preferred experience in Change Management, Relationship Management, Legal, or Credit Risk functions.
• Ideally experience in client onboarding or similar roles (client-facing ideal but not required).
• Strong attention to detail.
• Ability to multi-task and produce quality work under tight deadlines and minimal supervision.
• Collaborative and disciplined approach to problem-solving.
• Ability to work dynamically across multiple functions.

About Deutsche Bank

Deutsche Bank offers a diverse and inclusive environment that embraces change, innovation, and collaboration. Benefits include a hybrid working model, generous vacation, personal and volunteer days, Employee Resource Group support, competitive compensation packages (including health, wellbeing, retirement savings, parental leave, and family building benefits), and educational resources.

The Bank expects employees hired into this role to work in the New York office in accordance with the Bank's hybrid working model. Deutsche Bank provides reasonable accommodations for candidates and employees with a substantiated need based on disability and/or religion.

Salary Range (New York City): $90,000 - $110,000. Actual salaries depend on factors like skill set, experience, education, and location.