Associate, Operations

About the Role

The Risk Management Centre of Excellence (CoE) team supports compliance and risk management, vendor onboarding, and engagement-related processes including third-party approvals and documentation. This role provides exposure to quality and risk management operations, engagement handling, and coordination with internal stakeholders while working closely with engagement teams.

Key Responsibilities

• Handle vendor onboarding requests and manage RM COE service requests end-to-end, ensuring timely completion, escalations, proper documentation, and adherence to defined procedures, timelines, and ethical standards.
• Deliver highest quality on every task assigned in line with the EY methodology and the expectations of the engagement teams.
• Execute and deliver high-quality work as per RM CoE defined procedures.
• Build knowledge about risk management, including understanding significant business processes and other risks specific to a client’s business.
• Coordinate with engagement teams and requestors regularly to resolve issues, maintain records, and support smooth process execution.
• Drive quality and process improvement by identifying issues early, escalating where needed, and suggesting efficiency enhancements across requests.
• Assist in reviewing vendor onboarding documentation, support validation of third-party details and risk considerations before onboarding to ensure completeness and compliance with RM policies and requirements.
• Maintain and update vendor and engagement-related trackers/databases.

Requirements & Tech Stack

• Risk Management (0 to 2 years experience)
• Ability to work in a collaborative manner to provide services across multiple client departments while following commercial and legal requirements.
• Practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions.
• Agile, curious, mindful, and able to sustain positive energy.
• Adaptable and creative in approach.

Qualifications

• Bachelor of Technology in Computer Science
• Bachelor of Commerce
• Bachelor of Business Administration
• Bachelor of Computer Applications
• Master of Commerce
• Master of Business Administration