Personal am Front Desk

About the Role

As a Front Desk employee, you are the first point of contact for visitors, callers, and customers, representing PhonePe lcn. externally.

Key Responsibilities

• Professional greeting and support of guests.
• Answering and forwarding telephone calls.
• Responding to inquiries.
• Coordinating appointments and meeting rooms.
• Maintaining visitor data.
• Supporting with simple administrative tasks.
• Ensuring the reception area is always tidy and inviting.

Requirements & Tech Stack

• Strong communication skills.
• Friendly and confident demeanor in direct customer contact.
• Experience in customer service and reception duties, including professional telephone etiquette.
• Good computer skills (e.g., email, Office applications, appointment scheduling systems).
• Organizational skills, reliability, and a meticulous approach in a dynamic environment.
• Some professional experience in a front desk or reception role is advantageous.
• Good English language skills are a plus.
• High service orientation and teamwork skills are desirable.

This is a full-time position, performed exclusively on-site in the Pune Division.