Voice Process, BPO
Creative Hands HR
Hyderabad, Chennai0–5 yrs4d agovia Naukri
Job Title: Customer Service Executive - International Voice Process
Location: Chennai, Hyderabad, Bengaluru
About the Role
We are hiring enthusiastic Freshers for a leading ITES company. This is a great opportunity to build your career in the international BPO industry.
Key Responsibilities
- Handle customer queries through calls and chat support.
- Provide timely, accurate, and professional resolutions to customer concerns.
- Deliver exceptional customer service while maintaining quality standards.
- Document customer interactions accurately in the system.
- Follow company policies, process guidelines, and quality standards.
- Ensure a positive customer experience through effective communication.
Requirements & Tech Stack
- Excellent English communication skills (Written & Verbal)
- Basic computer knowledge and typing skills
- Willingness to work in rotational shifts
- 5 Days Working
- 2 Rotational Week-offs
- Immediate Joiners Preferred
Qualifications
- Any Graduate (Freshers)
Perks & Benefits
- CTC: 3.15 LPA - 4.5 LPA
- Provident Fund (PF)
- Cab Facility (As Per Company Policy)
- Career Growth Opportunities
- Professional Work Environment