Medical Assistant/Relations Associate

Medical Assistant/Relations Associate

Department: 2024 West 23rd Street - Mount Sinai Doctors Medical Group

Employment Type: Full Time - Days

Company: Mount Sinai Morningside

Key Responsibilities

• Perform EKGs as ordered by the physician.
• Perform lab testing as ordered by the physician.
• Perform PFTs as ordered by the physician.
• Admit patients to the exam room and take vital signs, medical history, medication history, and allergy history.
• Record height and weight as indicated.
• Perform quality controls.
• Ensure that patient referrals are completed and forwarded appropriately.
• Document any treatment and any telephone contact with the patient.
• Document in the lab accession log and outside medical testing log as per established procedure.
• Adhere to universal precautions and OSHA Regulations.
• Maintain examination rooms and medical areas in a clean and orderly fashion.
• Register and transact patients promptly and accurately using the current computer system.
• Update pertinent patient information, including medical insurance coverage and eligibility.
• Ensure that all patient names appear on daily ledger sheets.
• Schedule patient appointments.
• Retrieve and file medical reports/lab results.
• Process HMO referrals as requested.
• Communicate to the Physician all patient emergencies.
• Answer telephones with name and Beth Israel Medical Group office location.
• Take messages to ensure follow-up on all calls.
• Scan paperwork into the EMR in a timely fashion.
• Balance ledger sheets and account for all monies received.
• Maintain accountability for all aspects of the cash box and its contents.
• Notify Office Administrator or Reimbursement/Front Office Coordinator when change is needed.
• Provide information to other departments as requested.
• Provide assistance with uncovered shifts.
• Confirm appointments.
• Notify Practice Manager or Office Manager of any problems in the office.
• Notify Practice Manager or Office Manager when office supplies are needed.
• Call insurance companies to verify coverage and eligibility.
• Forward to specialty offices all information pertinent to scheduled appointments (e.g., labs, referrals, x-rays).

Qualifications

• Medical Assistant/Relations Associate title.
• BLS certification or Heart Saver from AHA.
• Licensed/Credentialed as a Phlebotomist or EKG technician preferred.
• Medical Assistant Certificate from an accredited Medical Assistant program.
• CMA/RMA - National Certification required.