Technical Writer, Production System (APS)

About the Role

We are looking for a Technical Writer – Production System with strong exposure to manufacturing operations, production systems, Lean, Operational Excellence or Quality environments. The ideal candidate should be able to understand how a production environment operates, engage with cross-functional stakeholders, and translate discussions, processes and operating requirements into clear, structured and deployment-ready documentation. Manufacturing awareness and systems-thinking capability are critical for this role.

Key Responsibilities

APS & Lean Process Documentation

• Develop and maintain SOPs, Work Instructions, Process Guides, Standardized Work, Playbooks, Templates and Reference Manuals.
• Document Lean and Production System processes including:
• Leadership Standard Work
• Visual Management
• Standardized Work
• Tiered Daily Management
• Continuous Improvement
• Problem Solving
• 5S & Kaizen
• Performance Management
• Convert complex production concepts into simple, practical and visually clear documentation for shopfloor and leadership teams.
• Develop templates for APS playbooks, training manuals, checklists, one-point lessons and leader guides.
• Review existing technical/operational content and convert it into standardized, professional documentation.
• Ensure documentation follows defined terminology, APS standards, quality requirements and operational best practices.

SharePoint & Document Management

• Manage and maintain APS documentation within SharePoint.
• Work with document libraries, folder structures, metadata, permissions and version history.
• Maintain document version control, review cycles and approval records.
• Ensure users can easily access the latest approved documentation.

Training & Visual Content

• Create PowerPoint training decks, facilitator guides, participant manuals, handouts and quick-reference guides.
• Develop process maps, diagrams, visuals, checklists and other learning materials.
• Convert SME discussions, workshop outputs, meeting notes and pilot learnings into structured training and knowledge assets.
• Create content for different audiences including leaders, managers, engineers, supervisors, team leaders, operators and support functions.

Requirements & Tech Stack

• Strong understanding of a manufacturing / production environment.
• Experience with Production Systems, Lean, Operational Excellence, Quality Systems or Process Improvement.
• Strong technical/documentation writing skills.
• Ability to understand and connect cross-functional processes and stakeholder interactions.
• Experience creating SOPs, work instructions, process documentation and training material.
• Good working knowledge of MS Word and PowerPoint.
• Exposure to SharePoint and document management is preferred.
• Strong ability to convert discussions and process flows into structured documentation and standards.

Qualifications

• Diploma / Degree in Engineering, Manufacturing, Operations, Quality or a related discipline preferred.
• Candidates from manufacturing, engineering, operations, quality, Lean or operational excellence environments will be strongly preferred.