Member Experience Associate
Industrious
Miami, FL0–2 yrs1h agovia LinkedIn
About The Role
This is an in-person hospitality role, based on site 5 days a week. Candidates must live within an easy commute of Miami, FL.
As a Member Experience Associate At Industrious, you will be the heart of the member experience, truly aiming to create great days for all who enter your office.
Key Responsibilities
- Prepare the office for the day: brewing coffee, setting out breakfast, and stocking shared amenities.
- Manage inventory and order location supplies.
- Build events and design unique signage.
- Add new members into multiple systems.
- Assist members with IT or Wi-Fi issues.
- Participate in local marketing events.
- Conduct tours while the Member Experience Manager is assisting another potential member.
Requirements & Tech Stack
- Perform repetitive tasks requiring frequent lifting, carrying, pushing, and pulling objects up to 25 lbs.
- Stand, bend, kneel, reach, and walk for extended periods throughout the day.
- Operate machines/appliances including printers, dishwashers, blenders, snack carts, knives, kitchen utensils, etc.
- Participate in food preparation and cleaning duties, maintaining compliance with health and safety regulations.
- Utilize cleaning chemicals and equipment.
- Ensure work areas are kept in a sanitary condition and all safety protocols are followed.
Qualifications
- No member request is too big or too small to handle.
- Energized by meeting people and enjoy supporting a larger plan.
- Ability to create order out of chaos and plan ahead.
- Resilient and ready for unforeseen circumstances.
- Willingness to perform behind-the-scenes tasks.
- Proactive in seeking improvements and efficiency.
- Ability to effortlessly connect with members.
- Passionate about building relationships and community.