Operational Excellence

About the Role

The Operational Excellence role will support the Sales Operations, Planning and Enablement functions within BSO. This role aims to strengthen how we use data, technology, and AI to drive better business decisions and execution. It will bring together business analytics, data visualization, scenario modeling, and tooling to transform complex business information into clear, actionable insights.

Key Responsibilities

• Data-driven decision support: Analyze large and complex datasets and translate them into clear, practical insights that enable BSO and Area leaders to make better-informed planning and operational decisions.
• Data visualization & Power BI: Design and build intuitive Power BI dashboards, analytical views, and visualizations that surface key trends, outliers, risks, and opportunities behind the data.
• Area insights: Develop clear, relevant Area/Subsidiary-level views and insights to enable Areas to understand their business, identify where action is required, and make informed decisions.
• Scenario modeling: Build analytical models and tools to test different scenarios and understand the potential impact of decisions across segmentation, territories, resource allocation, and other planning choices.
• Fast Start enablement: Develop the analytical and modeling capabilities required to support Fast Start, providing BSO and Area teams with clear visibility for planning decisions and execution.
• Enablement tooling: Develop and improve tools and digital capabilities to enable programs and content to scale effectively across the organization.
• AI & automation: Identify practical opportunities to apply AI, Copilot, and automation to simplify processes, improve data consumption, and reduce manual effort.

Requirements & Tech Stack

• Demonstrated experience working with large and complex datasets, with the ability to structure, analyze, and interpret data effectively.
• Advanced Power BI and Excel capability, including data modeling, visualization, dashboards, and scenario analysis.
• Strong ability to turn complex datasets into simple insights, visualizations, and recommendations for business audiences.
• Proven ability to identify trends, outliers, patterns, and opportunities within data.
• Experience building practical analytical tools and solutions to support business planning and decision-making.
• Ability to work effectively across a complex, highly matrixed environment, connecting multiple stakeholders, priorities, processes, and data sources.
• Understanding of BSO processes and sales planning disciplines and how they come together to support field execution would be an advantage.