Operations Intern
TravClan
New Delhi, Delhi, IndiaFresher1h agovia LinkedIn
About the Role
Operations Intern - 6 months/PPO at TravClan.
Key Responsibilities
- Handling all bookings and business operations related work
- Closely working with suppliers to ensure timely reverts on queries and smooth post-booking operations (e.g., booking confirmations, sharing vouchers)
- Ensuring timely payments to suppliers and deliveries to customers
- Effectively managing feedback and escalations from customers and vendors
- Ensuring customer delight
- Regular and timely completion of agent KYC
Requirements & Tech Stack
- Ethical
- Hardworking
- 'Passionate about startups' mindset
- Excellent structured problem-solving ability
- Good understanding of different business verticals
- Disciplined & Process Oriented
- Presence of Mind
- Willing to learn more
- Available for 6 months
Qualifications
- Customer-Centric
- Enjoy speaking to clients on call
- High ownership to complete your work
- Good at negotiating with suppliers
Not Ideal For Someone Who Is
- Not comfortable with tight timelines/targets
- Not disciplined to sit and work
- Not good at resolving customer queries or escalations
- Not comfortable with long working hours (10-12 hours daily)
- Not excited about working on Saturdays (6 days a week)
Additional Details
- Office Location: Connaught Place, Delhi
- Work Timings: Approximately 10–12 hours daily, starting at 9:30 AM.
- This role is for individuals comfortable with a fast-paced environment.