Retail Store Management Trainee

About the Role

FirstCash is seeking a Retail Store Management Trainee to join their team. This role is designed for individuals interested in "fast-tracking" into a Store Management position, with a target of external retail assistant managers and store managers. The position offers an hourly wage, with the potential to earn commission based on productivity and a bonus based on store performance.

Key Responsibilities

• Facilitate a customer-centric environment by engaging customers and addressing issues.
• Monitor and assist in the training of Pawnbrokers.
• Recruit top talent through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring asset protection procedures are followed.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed FirstCash standards.
• Monitor loan qualification and buying processes.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees regarding store mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Requirements & Tech Stack

• Minimum of 1 year retail management experience is required.
• Computer literate and able to operate Point-Of-Sale (POS) systems and common office machines.
• Ability to multi-task in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Analytical skills.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations, as business needs dictate.
• Ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week.

Compensation

• $13.00 to $22.00 per hour.
• Potential to earn 2-8% commission based on the gross profit of personal performance.
• Retail sales associates can earn up to 8% on transactions, potentially averaging an additional $12.89 per hour on top of the hourly rate.