Japanese Language Expert
JMD Technologies Inc.
Customer Success Associate – Voice
- Location: Jaipur (JPR)
- Work Mode: Work From Office (WFO)
- Education: Graduate / Diploma in Japanese
- Shifts: Rotational shifts
- Working Days: 5.5 days per week
Key Responsibilities
- Manage customer queries, booking-related requests, and complaints professionally.
Requirements & Tech Stack
- Japanese Language: N2 level proficiency in written and spoken Japanese.
- English Communication: Excellent English communication and customer-handling skills.
- Industry Understanding: Basic understanding of the e-commerce and hospitality industries.
- Skills:
- Customer-centric approach
- Strong problem-solving skills
- Relationship-building skills




