Underwriting Optimization Analyst Intern

About the Role

• Intern position within the Rising Pioneer Program, supporting the Commercial Underwriting team at SageSure.
• Gain hands-on experience in a strategic growth area, supporting product expansion, market growth, submission intake improvement, and workflow management.
• Assist in documenting and strengthening operational processes, supporting an external AI-based submission intake solution, and identifying opportunities to reduce manual work for underwriters.

Key Responsibilities

• Support Commercial Property submission intake and related administrative workflows.
• Document current processes, business requirements, handoffs, and operating procedures across GeoVera and SageSure systems.
• Analyze workflows to identify bottlenecks, manual work, data quality issues, and opportunities to improve efficiency and accuracy.
• Assist with implementation and scaling of an external AI-based submission intake solution.
• Track issues, action items, milestones, and follow-up activities to support consistent workflow execution.
• Prepare basic reports and maintain accurate spreadsheets to support operating and reporting discipline.
• Collaborate with underwriting, product, technology, and actuarial partners on process improvement initiatives.
• Help develop practical recommendations that improve submission intake, workflow handoffs, and underwriting capacity.
• Complete collaborative project work and an individual or team Capstone focused on a Commercial operational challenge.
• Receive coaching, mentoring, and developmental feedback from SageSure professionals.

Requirements & Tech Stack

• Proficiency in Microsoft Office Suite, particularly Excel.
• AI automation, or workflow technology experience or coursework, including applied AI, machine learning, natural language processing, or workplace analytics tools.
• Experience using spreadsheets to organize, validate, analyze, or report data.
• Experience documenting processes, workflows, or business requirements.

Qualifications

• Undergraduate education pursuing a degree in business, insurance, risk management, operations, analytics, information systems, or a related field.
• Graduation date in May 2027.
• Strong analytical, problem-solving, and reasoning skills.
• Strong written and verbal communication skills with technical and non-technical stakeholders.
• Ability to organize details, manage multiple priorities, and follow through on commitments.
• Ability to work independently and collaboratively as a team member.
• Curiosity, initiative, and an interest in learning underwriting operations and process improvement.
• Authorization to work in the United States.
• Prior internship, project, or coursework experience related to insurance, underwriting, operations, analytics, or process improvement is highly preferred.
• GPA of 3.0 or higher is highly preferred.
• Familiarity with project tracking, issue tracking, or continuous improvement concepts is highly preferred.
• Interest in commercial property insurance and operational effectiveness is highly preferred.