Overnight Grocery Team Member

Job Title: Overnight Grocery Team Member (Stocker, Inventory, Receiving) - Full Time

About the Role

Provides overnight support for assigned team to include receiving and preparing product and maintaining the floor, displays, and back stock in accordance with company standards. All Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Key Responsibilities

• Checks product to ensure it meets WFM quality standards.
• Accurately sorts and scans waste.
• Maintains production standards.
• Stocks and cleans shelves, bins, and food preparation areas.
• Maintains back stock in good order.
• Handles DC and UNFI invoices for product delivered outside store receiving hours.
• Properly checks-in product and reports miss-picks to team leadership.
• Receives product from receiving location to sales floor or appropriate back stock spaces.
• Aids in receiving and sorting overnight deliveries for other teams.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques.
• Answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned.
• Ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Requirements & Tech Stack

• Ability to learn basic knowledge of all products carried in the department.
• Ability to visually examine products for quality and freshness.
• Ability to perform simple math (addition, subtraction, multiplication, and division).
• Strong to excellent communication skills.
• Willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures.
• Effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic.
• Ability to work in a fast-paced environment with a sense of urgency.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Qualifications

• No prior retail experience required.