Mobile Retail Sales Associate 9 November BEDFORD
Arch Telecom
Bedford, NHFresher2m agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- Troubleshooting
- Nice to have
- SalesCustomer service
- Work
- On-site in Bedford
- Pay
- Not stated by the employer.
- Skill demand
- Sales99%Customer service21%of 142 similar entry-level jobs posted in the US this week
- Listed
- Nov 5, 2026 · still open
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Hiring Event: T-Mobile Retail Sales Associate
Join Arch Telecom for a hiring event to discuss employment opportunities.
Event Details
- Date: Monday, November 9, 2026
- Time: 12:00 PM - 4:00 PM
- Location: Arch Telecom, 7 Colby Ct Ste 8, Bedford NH 3110
About the Role
Arch Telecom is a national Wireless Preferred Retailer for the #1 Mobile provider. As a Mobile Associate (MA), you will be a brand ambassador, creating energy and excitement around products and services. This is a learning role focused on building expertise to prepare for a promotion to Mobile Expert.
Key Responsibilities
- Learn and build proficiency in customer service while providing a best-in-class customer experience.
- Assist customers with their shopping journey across various channels.
- Explore individual needs and provide hands-on demonstrations of the latest technology.
- Engage in side-by-side selling to find personalized solutions including accessories and IoT devices.
- Guide customers through their purchasing experience with thoughtful questions, informative answers, and by sharing expertise.
- Approach service and sales needs with patience, honesty, and empathy.
- Become proficient in using digital tools to demonstrate:
- Network coverage and speed.
- Plan benefits and features.
- Device and account inspection, review, and troubleshooting.
- Complete training on in-store experience, new skills, processes, systems, and reference resources.
- Partner with employees across channels to collectively own the customer experience and resolve issues.
- Identify and handoff small business leads.
- Develop strong peer relationships and contribute to company success.
Requirements & Tech Stack
- Customer service and/or sales experience: 6 months preferred in a retail environment.
- Digital tools proficiency.
- T-Mobile Network knowledge (demonstrated through training).
Qualifications
- At least 18 years of age.
- High school degree or GED.
- Ability to stand for long periods.
- Ability to lift objects weighing up to 25 lbs.
- Reliable transportation.
- Full Time (40 hours) or Part Time (20+ hours) availability.
- A strong desire to learn and master skills.
- Competitive drive and confidence for a fast-paced sales environment.
- Willingness to learn from and share best practices with peers and leaders.
- Ability to balance customer experience and performance goals.
What's in it for you
- Employee Stock Ownership Program (ESOP)
- Competitive hourly pay
- Uncapped commission earnings
- Automatic raises at attainable milestones
- Opportunities for career advancement
- Culture of care & excellence
- Discounted T-Mobile Cell phone Plan
- Health Benefits for Full Time Employees
- Bonuses: Monthly sales incentive programs, contests, and rewards.