2027 Summer Intern

About the Role

The Marketing Operations and Excellence team builds the systems, content, and ways of working that help marketing run consistently and at scale. This internship sits at the intersection of site enablement, documentation, and practical AI use. This role is hybrid, requiring one day a week at our Wilmington, MA location. The pay range for this position is $20.00 - $22.00 per hour.

Key Responsibilities

• Help design and build an iConnect (SharePoint) site for two major functions, including information architecture, page structure, navigation, libraries, and content placement.
• Migrate or organize existing content into the site, apply consistent naming and metadata, and flag gaps or duplicates.
• Draft and refine documentation and training materials (how-to guides, quick-reference pages, process overviews, and short training outlines).
• Use approved AI tools to accelerate first drafts, summarize source material, and adapt content for different audiences, then edit for accuracy, tone, and clarity.
• Partner with data analytics and insights colleagues to place key reports, definitions, and reference materials.
• Partner with creative design on layout, visuals, and templates.
• Gather feedback from early users, track open items, and help iterate pages and materials.
• Support light project coordination: status notes, content checklists, and version control.

Requirements & Tech Stack

• Currently pursuing a bachelor’s degree in marketing or a related field (communications, business, or information systems), ideally finishing year 2 or 3.
• Clear writing and an eye for structure.
• Comfort learning new tools quickly, including SharePoint or similar collaboration platforms.
• Interest in how teams use AI in day-to-day work.
• Organized and detail-oriented.
• Comfortable working with people across functions (analytics, program management, and design).
• Able to take feedback and revise work.
• Eligible to work in the US without requiring a sponsor visa.

Nice to Have

• Coursework or project experience in marketing operations, content strategy, digital experience, or project coordination.
• Exposure to SharePoint, Microsoft 365, or intranet publishing.
• Familiarity with prompting AI tools and editing the output.
• Basic comfort with data concepts.