Quickcom Operations Associate

About the Role

We are looking for a detail-oriented and proactive Quickcom Operations Associate to manage purchase orders across multiple channels and ensure smooth coordination between channel partners, the operations team, and internal stakeholders. The role will involve end-to-end tracking of POs, dispatches, appointments, supplies, invoicing and GRNs, along with resolving discrepancies and maintaining accurate operational data.

Key Responsibilities

• Handle POs across multiple channels by gathering relevant data and maintaining updated PO trackers on Google Sheets.
• Track the complete PO lifecycle, including PO creation, dispatches, appointments, supply status and GRN completion.
• Maintain and update the daily invoicing plan and ensure timely follow-up on pending invoices.
• Coordinate closely with the Barosi Operations team and channel partners to ensure timely fulfilment of POs and smooth supply operations.
• Identify and resolve issues related to Discrepancy Notes (DN), Credit Notes (CN), short GRNs, MRP corrections and margin-related corrections in POs.
• Maintain regular visibility on invoicing status, pending POs, supply status and stock in hand, and proactively update the relevant teams.
• Prepare SKU-level projections and support projection planning across all Barosi warehouses.
• Maintain accurate and up-to-date operational trackers and ensure data consistency across different channels.
• Follow up with relevant stakeholders to close pending operational issues and ensure there are no delays in order fulfilment.
• Support the team in identifying gaps in the PO and supply process and improving overall operational efficiency.

Requirements & Tech Stack

• Strong proficiency in MS Excel, including Pivot Tables, SUM functions, VLOOKUP/XLOOKUP and basic data analysis.
• Good command of Google Sheets, including filters, comments, data management and collaborative working.
• Strong communication and coordination skills.
• Good understanding of operations, supply chain and order fulfilment processes.
• Strong attention to detail and ability to manage large volumes of data.
• Ability to follow up consistently with multiple stakeholders and close pending tasks.
• Good problem-solving skills with a proactive approach.
• Ability to work in a fast-paced environment and manage multiple priorities.