People Systems & Data Coordinator

ParentPay Group

About the Role

We are looking for a People Systems & Data Coordinator to join our People team, supporting both our People systems and the delivery of high-quality People data, reporting, and insights. Reporting to the Data, Insights & Systems Manager, you will play a key role in the day-to-day management and continuous improvement of our HR Information System (HRIS), ensuring our systems and People data remain accurate, reliable, and effective. Alongside your systems responsibilities, you will produce and analyse People reporting, support the development of Power BI dashboards, and help translate People data into meaningful insights for stakeholders across the organisation.

Key Responsibilities

People Data, Reporting & Insights

• Produce, maintain, and improve regular and ad hoc People reports for stakeholders.
• Analyse People data to identify trends, patterns, anomalies, and areas requiring further investigation.
• Translate data into clear and meaningful insights to support People and business decision-making.
• Support the development, maintenance, and continuous improvement of Power BI dashboards and People analytics reporting.
• Work with stakeholders to understand reporting requirements and translate these into effective reports, dashboards, and analysis.
• Validate and reconcile reporting data to ensure outputs are accurate, consistent, and reliable.
• Support the development and monitoring of key People metrics and KPIs.
• Identify opportunities to improve the efficiency and quality of People reporting through automation and standardisation.
• Support recurring reporting cycles and provide accurate data and analysis for senior stakeholders.
• Help develop greater self-service reporting capability across the People function.

Administrative Responsibilities

• Support in daily operations and act as the first point of contact for routine queries.
• Support Finance with the monthly payroll process, managing system reports to ensure all pay-related changes are accurately captured and tracked.
• Any other relevant tasks as required by the wider People team.

People Systems & HRIS

• Support the day-to-day administration and maintenance of the HRIS, ensuring the system remains accurate, reliable, and effectively supports People processes.
• Act as a key point of contact for HRIS queries, providing guidance and support to employees, managers, and the People team.
• Investigate and resolve system and data issues, escalating more complex technical issues where appropriate.
• Maintain employee and organisational data within the HRIS, ensuring records are complete, accurate, and up to date.
• Carry out regular data quality audits, identifying and resolving inconsistencies and underlying data issues.
• Support HRIS configuration, workflows, and system changes to meet evolving business requirements.
• Support the testing and implementation of system enhancements, upgrades, and new functionality.
• Support People systems projects, including implementations, integrations, and process improvements.
• Maintain system and process documentation, including user guides and training materials.
• Identify opportunities to improve People processes through better use of technology, automation, and standardisation.
• Work collaboratively with Payroll, Finance, IT, and the wider People team to ensure People systems and data processes operate effectively.

Requirements & Tech Stack

• Previous experience working with or supporting an HR Information System (HRIS).
• Experience producing reports and analysing data within a People, HR, or similar business environment.
• Strong Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP or equivalent functions, and data analysis.
• Strong analytical and problem-solving skills with the ability to investigate both system and data issues.
• Ability to interpret data, identify meaningful trends, and communicate findings clearly.
• Excellent attention to detail and a strong understanding of the importance of data quality.
• Experience working with multiple stakeholders and translating requirements into practical solutions.
• Strong organisational and time-management skills.
• Strong written and verbal communication skills.
• A proactive approach to improving systems, processes, and reporting.
• Experience using Power BI or another business intelligence/reporting tool.
• Experience developing or maintaining dashboards and management reporting.
• Experience with HRIS configuration, workflows, or system administration.
• Experience supporting HR systems implementations, upgrades, or integrations.
• Experience with process automation or workflow tools.
• Experience working with Payroll and/or Finance data.
• Experience working within a multi-country or global organisation.