Dispatcher

Fleet Safety Infotech

About the Role

The Dispatcher role at Fleet Safety Infotech is a full-time, on-site position based in Ludhiana. The role involves coordinating vehicle movements, monitoring performance, and supporting drivers.

Key Responsibilities

• Assigning and coordinating vehicles and drivers.
• Preparing daily schedules and routes.
• Monitoring trips in progress to ensure timely pickups and deliveries.
• Responding to calls and messages from drivers.
• Addressing delays or incidents.
• Updating relevant stakeholders with accurate status information.
• Maintaining logs and records.
• Entering trip details into systems.
• Ensuring data accuracy for reporting and compliance.
• Communicating clearly with drivers and internal teams.
• Prioritizing urgent requests.
• Resolving issues in real time.

Requirements & Tech Stack

• Basic computer literacy.
• Comfort with dispatch or logistics software, spreadsheets, and digital communication tools.

Qualifications

• Strong communication and interpersonal skills.
• Solid organizational and time-management skills.
• Problem-solving and decision-making abilities.
• Attention to detail and accuracy.
• Ability to work on-site in Ludhiana and maintain reliability in shift-based or extended-hour operations.
• Previous experience in dispatch, transportation, logistics coordination, or customer service is preferred but not mandatory.
• High school diploma or equivalent required.
• Additional education in logistics, transportation, or business is an added advantage.