Retail Associate, Direct, Gurgaon

About the Role

Nike is looking for a Retail Associate (Athlete) to join its company-owned store team in Gurgaon.

Key Responsibilities

• Provide world-class service to consumers using four service principles: KNOW, EQUIP, ENGAGE, INSPIRE.
• Demonstrate enthusiasm and eagerness to learn fundamentals of all store Athlete roles, including Service, Visual Presentation, and Stockroom.
• Deliver the best possible service and attention to all consumers.
• Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning.
• Develop positive relationships with consumers and teammates.
• Be an active member of the store community by attending and supporting store events.
• Model reliability and flexibility by working varied hours and days to meet business needs.
• Maintain knowledge of various store departments.
• Be available to operate the cash register for regular transactions.
• Perform shipping and receiving duties.
• Stock the floor.
• Perform cleaning duties.
• Build visual displays when necessary.

Requirements & Tech Stack

• Secondary school qualification
• Ability to perform basic math functions, including addition, subtraction, multiplication, and division.
• Ability to effectively communicate in verbal and written English.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods.
• Ability to accomplish multiple tasks in a fast-paced environment.
• Ability to work effectively with others in a team-oriented environment.
• Provide excellent customer service.

Qualifications

• One or more years of customer service and/or retail experience preferred.