Ocean customer Success Specialist

A.P. Moller - Maersk

Chennai, Tamil Nadu, IndiaFresher6m agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
OperationsOnboarding
Work
On-site in Chennai
Pay
Not stated by the employer.
Skill demand
Operations12%Onboarding3%of 113 similar fresher jobs posted in India this week
Listed
29 Oct 2026 · still open

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About the Role

The Ocean Customer Success Specialist role is part of the Customer Experience team at A.P. Moller - Maersk, focusing on providing services to customers after they are onboarded. This position is within the Administrative stream, supporting operations through skilled technical, administrative, or operational tasks.

Key Responsibilities

  • Customer channel management
  • Case Management
  • Customer onboarding and relationship management
  • Contract and dispute management

Role Expectations

  • Works on tasks of limited scope and complexity.
  • Exercises independent judgment within defined boundaries and guidelines, typically under supervision.
  • Develops skills through job-related training and on-the-job experience within a specific job discipline.
  • Possesses knowledge of standardized work routines and methods, general facts, and information.
  • May need to escalate non-routine problems to a more experienced colleague or supervisor.
  • Requires limited job and business knowledge at the time of hiring.

What We Offer

  • Impact: Direct contribution to the success of global operations.
  • Opportunity: Ample opportunities for professional and personal growth.
  • Innovation: Participation in a team embracing cutting-edge technologies.
  • Global Exposure: Collaboration with diverse colleagues in an international business environment.
  • Work-Life Balance: Valued work-life balance with flexible working arrangements.

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