Customs Trade Coordinator

About the Role

FedEx Logistics is seeking a Customs Trade Coordinator to manage the documentation required for the entry of goods into the US on behalf of importers. This role involves providing excellent customer service and ensuring compliance with all import and export regulations.

Key Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US for importers.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs resources.
• Perform data entry and process import-related documentation for submission to US Customs.
• Handle all Participating Government Agencies (PGA's).
• Maintain and update all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Collaborate with internal staff, departments, other FedEx operations, and customers to deliver high-level service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure compliance with all government and organizational policies.
• Performs other duties as assigned.

Requirements & Tech Stack

• High School Diploma or GED required.
• A minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment.
• Ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Ability to use multiple systems and reference material.
• Ability to work independently with minimum supervision.
• Ability to handle high volume of work.
• Ability to handle time-sensitive work.
• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Problem solving skills.
• Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.

Paid training provided.

No industry experience required.

Minimum of 6 months work experience preferred.

Location Requirements

• Only candidates residing in California or Hawaii will be considered.
• Applicants residing outside these two states will not be considered.
• This position is remote eligible; however, employees within 50 miles of a FedEx campus are considered.

Shifts

• Oakland, California: Tuesday–Saturday, 8:00 AM–4:30 PM PST.
• Honolulu, Hawaii: Tuesday–Saturday, 9:00 AM–5:30 PM HST.