Customer Success Intern
BuildAmbit
Noida, Uttar Pradesh, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Any graduate
- Must know
- OnboardingExcel
- Work
- On-site in Noida · internship
- Pay
- Not stated by the employer.
- Skill demand
- Excel7%Onboarding3%of 150 similar fresher jobs posted in India this week
- Listed
- 29 Oct 2026 · still open
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About the Role
BuildAmbit is seeking a proactive and learner-focused Customer Success Intern to enhance learner engagement, improve the overall learning experience, and maintain high Customer Satisfaction (CSAT) scores.
Key Responsibilities
- Learner Engagement: Plan and execute engagement activities, initiatives, and interactions to keep learners motivated and actively involved throughout their learning journey.
- Customer Satisfaction: Monitor learner satisfaction, collect feedback, identify concerns, and take proactive steps to maintain high CSAT scores.
- Customer Lifecycle Management: Develop a clear understanding of the learner lifecycle, from onboarding and program participation to course completion.
- Relationship Management: Build strong relationships with learners through regular communication, follow-ups, and personalized support.
- Issue Resolution: Identify learner concerns, coordinate with internal teams, and ensure timely resolution of queries and grievances.
- Engagement Initiatives: Support the execution of learner events, activities, feedback surveys, and community-building initiatives.
- Tracking and Reporting: Maintain records of learner interactions, engagement levels, feedback, and satisfaction metrics.
- Continuous Improvement: Identify opportunities to improve learner experience, engagement, retention, and overall program satisfaction.
Requirements
- Fresh graduates (Any Stream) who can join immediately.
- Strong verbal and written communication skills.
- A customer-first mindset with a genuine interest in learner engagement and relationship management.
- Basic understanding of the customer lifecycle and customer success principles.
- Good interpersonal, coordination, and problem-solving skills.
- Proactive, organised, and comfortable interacting with learners regularly.
- Basic proficiency in MS Excel or Google Sheets.
- Willingness to work full-time from our Sector 62, Noida office.
Internship Details
- Location: Sector 62, Noida
- Work Mode: Work from Office (WFO)
- Duration: 6 Months
- Stipend: ₹15,000 per month
- Joining: Immediate