Associate, SME Sales

Razorpay

Bengaluru, Karnataka, IndiaFresher1h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 1 year
Must know
SalesLead generationGSTCRMCustomer service
Work
On-site in Bengaluru
Pay
Not stated by the employer.
Skill demand
Sales91%CRM27%Lead generation25%of 150 similar fresher jobs posted in India this week
Listed
29 Oct 2026 · still open

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About the Role

This is an entry-level role ideal for freshers or those with up to 1 year of experience looking to start their career in fintech sales. You will support the sales team by qualifying leads, coordinating demos, and handling basic product queries.

Key Responsibilities

  • Call inbound and outbound leads to understand their business details.
  • Qualify leads based on criteria like business type, turnover, GST, etc.
  • Use a lead scoring sheet provided by the sales team.
  • Update lead status and notes in CRM or Google Sheets.
  • Tag leads as hot, disqualified, or nurture based on outcomes.
  • Schedule product demos or RM calls for qualified leads.
  • Coordinate closely with the Sales/BD team for smooth handovers.
  • Follow up with unresponsive leads via email or WhatsApp.
  • Give a high-level pitch of products like current accounts, credit lines, payouts, etc.
  • Answer basic queries using a pre-approved FAQ guide.
  • Share daily/weekly reports on: Calls made, Leads qualified, Leads handed over, Drop-off reasons.
  • Spot cross-sell opportunities and cross-qualify merchants for Razorpay’s business banking products.

Requirements & Tech Stack

  • Basic knowledge of CRM tools and Google Sheets.

Qualifications

  • 0–1 year of experience in sales, inside sales, BPO, or customer support.
  • Internship experience in BFSI/startups is a bonus.
  • Good communication skills (spoken and written).
  • Ability to follow standard processes and keep things organized.
  • Self-motivated and eager to learn in a fast-paced environment.

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