Medical Assistant, Internal Medicine

About the Role

As a Medical Assistant in our Internal Medicine practice, you will be the cornerstone of our patient care experience. Working under the direct supervision of providers and nursing leadership, you will combine clinical expertise with genuine compassion to deliver exceptional care. Your role bridges clinical and administrative functions, ensuring every patient receives quality care from the moment they arrive.

Key Responsibilities

• Create Welcoming First Impressions: Greet patients with professionalism and warmth, escort them to exam rooms, and help them feel comfortable in our care.
• Gather Critical Patient Information: Obtain comprehensive medical histories with attention to detail, ensuring accurate documentation for clinical decision-making.
• Monitor Patient Health Indicators: Measure and record vital signs with precision, serving as an early indicator of patient health status.
• Prepare for Clinical Excellence: Ready patients for examinations and procedures, explaining what to expect and addressing any concerns.
• Support Clinical Care Delivery: Assist providers during examinations and procedures, anticipating needs and ensuring smooth, efficient patient interactions.

Requirements & Tech Stack

• High school diploma or G.E.D. equivalent
• Proficiency with Electronic Medical Records (EMR/EHR systems), particularly EPIC
• Strong computer and keyboarding skills
• Demonstrated clinical skills in ambulatory care settings
• Excellent problem-solving abilities and interpersonal communication skills
• Professional Medical Assistant Certification (AAMA/CMA, RMA, CCMA, or NCMA)

Qualifications

• EDUCATION & EXPERIENCE:

• Medical Assistant Program Graduate: Completion of a formal clinical externship (minimum 160 hours), OR one year of clinical medical assisting experience within the past five years.

• Certified Medical Assistant: Current certification from AAMA (CMA), AMT (RMA), NHCA (CCMA), or NCCT (NCMA) with a minimum of five years of clinical experience.

• Healthcare Professional: Licensed Practical Nurse (LPN), Licensed Paramedic, or EMT with at least one year of clinical experience within the past five years.

• Military Healthcare Background: Trained medical personnel with a minimum of one year of clinical experience in a healthcare setting within the past five years.

• Required Certifications:

• Current BLS-C certification upon hire, or successful completion by the end of orientation.