Associate, Reporting & Analytics

About the Role

The Associate - Reporting & Analytics will play a key role in supporting and coordinating reporting, data visualization, and analytics for Learning and Talent-related projects within Global Tax & People & Purpose. The focus will be on preparing accurate recurring reports, maintaining and improving dashboards, organizing and validating data from multiple sources, and translating information into clear, actionable insights for stakeholders. A strong data accuracy mindset is essential, involving checking data integrity, identifying gaps, asking the right questions, and ensuring reliable, consistent, and useful outputs for decision-making. Strong visual communication skills are also required to present data in a clear, engaging, and stakeholder-ready format. A working understanding of digital learning and talent environments is needed to support related reporting requirements and contribute to adjacent learning project activities.

Key Responsibilities

• Prepare, update, maintain, and take ownership of recurring learning and talent reports, trackers, and dashboards.
• Collect, organize, clean, validate, and reconcile data from multiple sources to support accurate reporting, escalating complex data quality or methodology questions.
• Create charts, visual summaries, and dashboard views to communicate status, progress, participation, completion, feedback, and other learning or talent metrics clearly and engagingly.
• Analyze data to identify trends, variances, gaps, anomalies, follow-up areas, and exceptions for stakeholder review.
• Prepare PowerPoint-ready reporting summaries and insight packs using clear visuals and concise commentary.
• Support quality checks, version control, file organization, and timely refresh of reporting outputs.
• Document reporting processes, data definitions, assumptions, and recurring steps for consistency and continuity.
• Coordinate with stakeholders to gather inputs, clarify data requirements, understand reporting priorities, track updates, and follow up on missing information.
• Support global learning and talent projects by maintaining project trackers, action logs, meeting outputs, and status reports.
• Provide foundational support for digital learning development activities, such as organizing course assets, updating learning materials, reviewing course content, or coordinating with relevant learning or digital learning specialists for technical guidance.
• Support newsletters, communications, virtual meetings, and related coordination activities that connect to reporting, learning, or talent priorities.

Requirements & Tech Stack

• Reporting and data accuracy mindset: Strong attention to detail, comfort working with structured data, recurring reports, trackers, and core reporting and analytics processes. Ability to check data quality, identify inconsistencies, and raise questions.
• Data visualization capability: Ability to create clear, accurate, and engaging visual outputs using Excel, PowerPoint, Power BI, or similar tools, with a developing capability in dashboarding and visual storytelling.
• Data quality and insight generation: Ability to identify trends, patterns, gaps, exceptions, and potential data integrity issues, and summarize findings clearly.
• Stakeholder engagement and communication: Clear and professional communication with internal stakeholders, asking relevant questions, and seeking clarification.
• Digital learning awareness: Foundational exposure to digital learning development concepts and tools, with the ability to support learning-related tasks under guidance.
• Planning, collaboration, and ownership: Management of recurring reporting outputs, adherence to timelines, effective collaboration within global, virtual teams, and follow-through on actions with appropriate guidance.
• Ownership and delivery focus: Ability to take ownership of recurring reporting tasks and outputs, maintain timelines, and follow through on actions with guidance.
• Working knowledge of Microsoft technologies: Particularly Excel and PowerPoint; Word proficiency also preferred.
• Exposure to reporting and visualization tools: Such as Power BI, Tableau, Excel dashboards, or Microsoft Copilot preferred; willingness to build proficiency is essential.
• Ability to gather, clean, validate, reconcile, and summarize data with accuracy and attention to detail.
• Ability to create clear, accurate, and engaging visual summaries, charts, trackers, dashboards, and PowerPoint reporting outputs for different stakeholder groups.
• Analytical ability to identify trends, anomalies, completion gaps, participation patterns, data quality issues, and other learning or talent insights.
• Foundational exposure to digital learning development concepts and tools; familiarity with Camtasia, Articulate 360 Suite, Adobe Creative Cloud Suite, or similar tools would be an advantage.
• Excellent English proficiency, both written and spoken, with the ability to explain data outputs clearly, accurately, and in a stakeholder-ready way.
• Ability to quickly learn and apply new technologies, reporting tools, and data processes.
• Demonstrated client service focus, professionalism, and responsiveness to stakeholder needs.
• Ability to communicate effectively, ask relevant questions, and build rapport across cultures.
• Organized and dependable, with the ability to manage assigned tasks, recurring deadlines, and documentation.
• Ability to work in a multicultural and virtual environment while adapting to changing priorities.
• Willingness to travel occasionally.

Qualifications

• Bachelor’s degree or equivalent experience; business analytics, data analytics, learning, talent, or a related discipline preferred.
• 1–2 years of experience in a corporate environment, preferably supporting reporting, analytics, learning and development, talent, operations, or a related support function.
• Working knowledge of Excel, including data organization, formulas, pivot tables, charts, and report formatting.
• Experience supporting learning, talent, people, or training-related projects preferred, especially where reporting or data tracking was involved.