Process Trainee

Ameriprise Financial Services, LLC

Noida, Uttar Pradesh, India0–2 yrs2h agovia LinkedIn

This job at a glance

Who can apply
Freshers and up to 2 years · MBA / PGDM
Must know
OperationsSocial mediaSalesCustomer service
Nice to have
Marketing
Work
On-site in Noida
Pay
Not stated by the employer.
Skill demand
Operations35%Customer service17%Sales10%of 99 similar fresher jobs posted in India this week
Listed
4 Nov 2026 · still open

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About the Role

The candidate will play an instrumental role in supporting the smooth operations of dedicated financial advisors and their staff, contributing to an outstanding digital experience.

Key Responsibilities

  • Enable and structure updates across multiple marketing tools.
  • Maintain social media platforms (Facebook & LinkedIn) with relevant and timely posts.
  • Update team website when necessary.
  • Enable Drip Marketing & Prospecting for advisor practices through LinkedIn.
  • Conduct relevant research and development to consistently upskill service support and the team of analyst(s).
  • Protect client data and confidentiality.
  • Prioritize and perform work in accordance with established processes/procedures.
  • Ensure effective communication and service delivery as per defined SLAs/KRAs.
  • Provide support in content creation and managing social media channels as required.

Requirements & Tech Stack

  • Content creation
  • Digital marketing sector experience
  • Facebook
  • LinkedIn
  • Website updates
  • Drip Marketing
  • Prospecting
  • Marketing tools
  • Social media platforms
  • SLAs/KRAs
  • Client data protection
  • Confidentiality

Qualifications

  • Graduate / MBA
  • 0-2 years of experience in content creation or the digital marketing sector as an associate/analyst.
  • Willing to work evening hours: 8:00 pm to 4:30 am (India time).
  • Good communication skills - Proven written and oral communication skills with client service orientation.

Preferred Qualifications:

  • Prior experience in customer-based interactions (written and verbal).
  • Prior experience in the servicing and digital marketing sector.
  • Experience interacting with financial advisors/business partners.
  • Basics of financial planning & broad exposure to financial products like mutual funds, insurance, retirement services, etc.
  • Experience of being part of and enabling start-ups/ new business set up approach.

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