Office Assistant, Entry Level

About Southwest Network

Southwest Network provides integrated behavioral and physical health services, caring for both the mind and body for whole health and wellness. We provide treatment programs for seriously mentally ill adults and children and adolescents with complex emotional and behavioral needs. We are committed to their recovery, and we work together to offer hope, support individual goals, encourage self-sufficiency, and change lives. We do whatever is needed for the individuals and families we serve.

About the Role

This position is entry-level and offers a fast-paced environment.

Key Responsibilities

• Provide administrative support.
• Answer phones.
• Greet members.
• Answer member questions.
• Assist members with requests.
• Provide data entry.
• Provide clerical services to clinical teams.

Requirements & Tech Stack

• High school diploma or equivalency diploma.
• One year prior office experience preferred.
• Prior medical office experience strongly preferred.
• Must be at least 21 years of age.
• Excellent customer service skills.
• Strong writing, verbal, and interpersonal communication skills.
• Knowledge and use of general mathematics.
• Strong organizational skills.
• Ability to utilize multiple types of office equipment (e.g., phones, copier, fax).
• Ability to type 25 to 50 WPM preferred.
• Competent in Microsoft Office software.
• Previous experience using the HMS Scheduling System preferred.

Compensation & Benefits

• Compensation: $16-$18 per hour.
• Medical, Dental, and Vision insurance.
• Health Savings and Flex Spending account options.
• Paid sick, vacation, and holiday time (10 paid holidays per year).
• Tuition reimbursement.
• Bilingual stipend available.
• Retirement plan (403b) with company match.
• Disability insurance.
• Basic life insurance with the option to purchase supplemental insurance.
• Employee Assistance Program and Employee Discounts.
• Family Medical Leave.
• Hearing Discount Program.
• Tobacco Cessation Program.

Offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.