Online Reputation Executive

Value4Brand

About the Role

• Full-time, on-site position based in New Delhi.
• Supports brand strategy and execution across digital channels.
• Works closely with marketing and account teams to implement campaigns that strengthen client brand visibility and reputation.

Key Responsibilities

• Coordinate with internal teams to ensure brand consistency.
• Assist in campaign planning and reporting.
• Monitor brand performance on social and digital platforms.
• Respond to client requests in a timely and professional manner.
• Prepare presentations.
• Maintain brand documentation.
• Support content and design teams in delivering assets aligned with client guidelines.
• Conduct market and competitor research to identify opportunities for brand growth and improvement.

Requirements & Tech Stack

• Strong Communication skills (verbal and written).
• Effective collaboration with internal teams and clients.
• Customer Service skills to manage client queries and build positive relationships.
• Sales and Marketing skills to support campaign execution, brand promotion, and performance tracking.
• Ability to analyze basic campaign metrics and brand performance data.
• Attention to detail and problem-solving skills.
• Familiarity with digital marketing concepts, social media platforms, and online reputation management tools is an advantage.
• Capacity to work in a fast-paced, team-oriented environment.
• Proactive, learning-focused mindset.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.