Digital Supply Chain Associate

About the Role

We are looking for a detail-oriented and motivated Publishing Operations Associate to join the Prime Video Publishing Operations team. In this role, you will be responsible for ensuring timely and accurate publishing of content across Prime Video's global catalog, supporting the end-to-end content lifecycle from ingestion to availability.

Key Responsibilities

• Perform pre-publish and post-publish QC of digital assets to ensure they meet quality standards.
• Coordinate with content partners to flag defects, request corrected assets, and ensure delivery before launch dates.
• Monitor and resolve publishing blockers in the downstream vending pipeline.
• Proactively raise risks or blockers to the manager to prevent delays.
• Address post-publish content issues reported through customer tickets within SLA.
• Update trackers, dashboards, and workflow tools to maintain task visibility.
• Consistently meet SLA, productivity, and quality goals.
• Review and validate regional language content (Tamil, Hindi, Malayalam, and Telugu) - ~10% of workload — ensuring accuracy in metadata, titles, and descriptions.

About the Team

PV Publishing Ops is a dedicated operations team supporting Prime Video's growth worldwide. Our vision is to be the most customer-centric, agile, and efficient operations partner for PV, and our mission is to enable that growth through nimble, scalable processes until technology-based solutions are fully in place. We provide end-to-end execution support that focuses on On-time Publishing and Quality, ensuring content reaches customers quickly, accurately, and at scale.

Requirements & Tech Stack

• Bachelor's degree
• Knowledge of a varied set of software and editing tools including HTML, Excel, image editing software, SQL
• Experience with written and verbal communication and presentation

Qualifications

• Basic understanding of video formats and digital supply chain
• Regional Language proficiency in Tamil, Telugu, Hindi, Malayalam