Associate, Research Discovery & Design

About EAB

EAB's mission is to make education smarter and our communities stronger, working with over 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities.

The Role

Associate, Research Discovery & Design on EAB Research’s Applied Insights team, providing strategic guidance to education executives. Associates respond to client inquiries, investigate specific client questions, and provide research-backed guidance on institutional strategy and action. This role balances quick (one-week) and longer (six-week) research assignments, requiring qualitative and quantitative research.

• Location: Washington, D.C.
• Work Model: Hybrid, with office presence at least once per week.
• Occasional travel: Approximately 1-4 times per year.

Key Responsibilities

• Manage multiple processes and projects simultaneously, ensuring timely delivery of excellent service and results.
• Produce a high volume of accurate, high-quality research deliverables that synthesize evidence into clear conclusions, implications, and recommendations tailored to clients' circumstances.
• Leverage provided tools appropriately, including AI-enabled tools like ChatGPT, while critically evaluating outputs, validating evidence, and applying independent judgment.
• Investigate specific client inquiries using EAB and secondary research sources, and conduct primary research interviews.
• Participate in team meetings and meetings with other EAB staff to address client questions, connect clients to EAB experts, and drive impact.

Requirements & Tech Stack

• Bachelor’s Degree with an excellent academic record.
• Minimum of 3 months of work or internship experience.
• Demonstrated excellence in written and oral communication.
• Experience with at least two of the following:
• Conducting primary and secondary research.
• Writing in-depth reports in a professional setting.
• Managing multiple projects with various deadlines.
• Researching business issues.
• Willingness and ability to travel 1-4 times per year.
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture.
• Familiarity with tools such as Asana, Lightcast Analyst, and ChatGPT.

Ideal Qualifications

• Demonstrated interest in higher education or K-12 education through coursework, research, or professional experience.
• Proven ability to communicate effectively with senior executives, both orally and in writing.
• Experience with solution-focused problem solving.
• Experience managing time and meeting deadlines across multiple priorities.
• Experience using AI tools to improve research, analysis, or written work, including critical evaluation of AI-generated information.
• Demonstrated ability to work autonomously and take initiative on projects.