Assistant Account Manager

About the Role

The Assistant Account Manager supports a team of account management professionals, handling day-to-day tactical tasks critical to efficient account running and high-quality client work. This role requires learning all aspects of client businesses, agency capabilities, marketing channels, and internal workflows.

Key Responsibilities

• Guides and delivers flawless execution of projects in collaboration with internal teams.
• Creates timelines and initiates projects.
• Learns and understands the agency’s service offerings.
• Captures, documents, and organizes client communications and feedback, sharing with the broader team.
• Routes materials through internal and external stakeholders.
• Supports the build and launch of various marketing tactics, such as emails and website content.
• Supports trafficking and routing of concepts and deliverables through the creative process.
• Develops and builds personal knowledge of the client’s business, audience, and industry to proactively contribute ideas and solutions.
• Applies practical problem-solving skills and a proactive mindset to resolve day-to-day issues and support internal teams in achieving client goals and objectives.
• Ensures accuracy of all work and client communications.
• Works within and contributes to a productive cross-functional team atmosphere in partnership with internal colleagues.

Qualifications

• Up to three years of work experience in a marketing role or at an advertising agency.
• A highly motivated self-starter with an enthusiastic attitude and a problem-solving mindset.
• An understanding of basic advertising and marketing principles and a passion for learning more about all aspects of both digital and traditional marketing.
• Ability to work collaboratively with internal teams to set priorities and complete work in a timely manner.
• Ability to stay organized and keep teams organized.
• Excellent communication skills, especially written communications and small group presentations.
• Ability to keep teams and clients aligned while driving projects and programs to completion.

Tech Stack

• G Suite tools
• Excel
• Microsoft Word
• Slack
• text
• videoconferencing
• Standard business software