Customer Service Representative (CSR)
Btw Financial Services & Imf
PuneFresher2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer serviceCRM
- Work
- On-site in Pune
- Pay
- Not stated by the employer.
- Skill demand
- Customer service62%CRM5%of 79 similar fresher jobs posted in India this week
- Listed
- 13 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
Customer Service Representative (CSR) at Btw Financial Services & Imf.
Key Responsibilities
- Handle incoming and outgoing calls professionally.
- Understand caller needs and route them to the appropriate team member.
- Prepare and maintain daily reports.
- Cross-check inquiries in CRM.
- Ensure all calls connect to clients.
- Follow up on callbacks within specified timelines.
- Uphold decorum and efficiency in the telephone department.