Customer Technical Support Executive
Shashwath Solution
PuneFresher1m agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year · Diploma
- Must know
- SalesCustomer service
- Work
- On-site in Pune
- Pay
- Not stated by the employer.
- Skill demand
- Customer service60%Sales9%of 75 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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About the Role
- Play a critical role in ensuring the seamless after-sales experience for customers.
- Contribute to the success and growth of the company by leveraging technical expertise and leadership skills.
Key Responsibilities
- Ensure excellent after-sales service by attending to quality complaints and resolving customer queries promptly.
- Handle customer support for product-related issues, ensuring timely resolution and customer satisfaction.
- Manage a team of sales and service department members to ensure high-quality service and customer satisfaction.
- Address and resolve product issues effectively, ensuring customer needs are met consistently.
Requirements & Tech Stack
- Technical Support
- Customer Support
- Sales
Qualifications
- Diploma or Graduate in Engineering/Science/Management.
- Minimum 5 years of experience in a similar role, preferably in a product-based organization.
- Experience in handling customer queries and ensuring quality customer support.
- Strong communication and problem-solving skills.