Presales Executive

About the Role

Aventa Designs is seeking a proactive and customer-focused Pre-Sales Executive. This role involves connecting with potential clients, understanding their interior design needs, qualifying leads, and scheduling meetings for the design and sales teams. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to transform inquiries into qualified business opportunities.

Key Responsibilities

• Handle incoming inquiries via phone, WhatsApp, social media, website forms, and other channels.
• Make outbound calls to prospective clients and follow up on new leads.
• Understand client requirements including property type, location, budget, design preferences, and project timelines.
• Qualify leads based on budget, project requirements, readiness, and business potential.
• Explain Aventa Designs' interior design services and project process.
• Schedule client consultations, appointments, and site visits for the sales and design teams.
• Conduct regular follow-ups with potential clients to maintain interest and secure appointments.
• Maintain accurate lead records, call logs, client details, and follow-up schedules.
• Update lead information in CRM software, Excel, or Google Sheets.
• Coordinate with sales and design teams for a smooth handover of qualified leads.
• Share relevant project references and service information with prospective clients.
• Track lead status, appointment conversions, and follow-up outcomes.
• Work towards daily calling, appointment, and lead conversion targets.
• Maintain professional communication and foster positive relationships with prospective clients.

Requirements & Tech Stack

• Excellent verbal communication and interpersonal skills.
• Proficiency in Kannada, English, and Hindi is mandatory.
• Strong telephone etiquette and client-handling skills.
• Ability to understand customer requirements and ask relevant qualifying questions.
• Good follow-up, persuasion, and negotiation skills.
• Basic knowledge of MS Excel, Google Sheets, email, and CRM tools.
• Strong organizational skills and attention to detail.
• Ability to manage multiple leads and follow-ups simultaneously.

Qualifications

• Prior experience in pre-sales, tele calling, lead generation, customer service, or sales is preferred.
• Experience in interior design, real estate, home improvement, or related industries is an advantage.

Ideal Candidate Profile

• Confident, energetic, and results-oriented.
• Professional and persuasive in client conversations.
• Patient and consistent with follow-ups.
• Comfortable working with daily calling and appointment targets.
• Interested in interior design and residential projects.
• Able to work independently and coordinate effectively with the team.

Company

Aventa - The Design Studio

Work Location

HSR Layout, Bengaluru, Karnataka

Contact

Email: [email protected]

Website: https://aventadesigns.com/