Part Time Client Advisor

Topologie

About the Role

As a Part Time Client Advisor at Topologie, you will play a vital role in delivering an outstanding customer experience at our Prince St store. You will assist in daily operations, support the sales team, and help maintain a welcoming atmosphere for both customers and fellow team members.

Key Responsibilities

Customer Experience

• Provide exceptional service to create memorable shopping experiences for every customer
• Assist in resolving customer inquiries and issues with professionalism and empathy

Sales & Performance

• Support the sales team in achieving store targets and driving sales through effective service
• Engage with customers to promote products and enhance their shopping experience

Store Operations

• Assist in daily store operations, including inventory management and visual merchandising
• Help maintain the store's presentation to the highest standards, ensuring product displays are organized and appealing
• Participate in regular inventory checks and assist with stock management.

Requirements & Tech Stack

• Strong communication skills
• Ability to build rapport with diverse teams and customers
• Comfortable working in a start-up environment and flexible with evolving responsibilities.
• Ability to occasionally lift and move up to 30 lbs as part of daily store operations.

Qualifications

• Retail Experience: Previous experience in retail or customer service is preferred
• Customer Focused: A strong commitment to providing outstanding customer service
• Organizational Skills: Ability to manage multiple tasks while paying attention to detail
• Adaptability: Comfort in a fast-paced, ever-changing retail environment
• Design Passion: Genuine interest in lifestyle and design, with an eye for presentation
• Team Player: Strong communication skills and a positive attitude.
• Passionate about customer experience, brand storytelling, and community engagement.