Summer 2027 Internship Program

Internship Program: Summer 2027 Internship Program – Customer and Market Research Intern

Company: Dow Jones

Internship Dates: June 7, 2027 – August 13, 2027 (Must be available to work full-time, in-office during this period.)

Application Deadline: November 13, 2026 (Applications are reviewed on a rolling basis.)

About the Role

As part of the Customer Insights team, you will support primary research projects, gaining exposure to qualitative and quantitative research. This role is ideal for someone curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights. You will gain hands-on experience across all phases of the research process, from programming quantitative surveys to running statistical analyses and synthesizing findings.

Key Responsibilities

• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and a seamless respondent user experience.
• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.
• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.
• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points, leveraging AI-enabled tools.
• Reporting: Assist in translating data into charts, tables, visualizations, and narrative-driven presentations for cross-functional stakeholders.

Requirements & Tech Stack

• Qualtrics
• AI-enabled tools (e.g., Gemini, ChatGPT, Claude)
• Google products (Docs, Slides, Sheets)

Qualifications

• Currently pursuing a Bachelor’s degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field.
• Coursework or project experience in primary qualitative or quantitative research methods.
• Strong proficiency in Google products, including Docs, Slides and Sheets.
• Exposure to or strong interest in leveraging generative AI / LLM workflows.
• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings.
• The ability to work independently as well as collaboratively as a team member.

Program Eligibility

• Enrollment in a 4-year undergraduate degree program.
• Graduating in December 2027 – July 2029 (U.S.).
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.