Showroom Customer Service Representative
Ferguson
New York, NY0–3 yrs21h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 3 years
- Must know
- Sales
- Nice to have
- Customer service
- Work
- On-site in New York
- Pay
- $40K–$60K a year
- Skill demand
- Customer service76%Sales28%of 25 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About the Role
Ferguson is seeking a Showroom Customer Service Representative to join their team. This role is an uncapped commission eligible role. The estimated total compensation range is $40,000 - $60,000 annually.
Schedule: M-F 8:30am - 5pm.
Key Responsibilities
- Assist customers on the showroom floor
- Strive to increase knowledge of entire product offering
- Support efforts of Outside Sales Associates
- Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met.
- Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing.
- Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.
Requirements & Tech Stack
- General digital literacy
- Ability to multi-task
- Ability to learn quickly
Qualifications
- 0-3 years of prior customer service experience preferred
- Knowledge of plumbing fixtures, lighting, and appliances preferred
- Results oriented, able to meet goals, build relationships, and enjoy a team environment
- Excellent communication for phone/in-person sales, time management and organizational skills
- Ambition to succeed and self-motivated
- Passion for customer service