Campus Command Center Operator

Epic

Sioux Falls, SD4h agovia LinkedIn

This job at a glance

Who can apply
New grads, no experience needed
Must know
OperationsEHR / EMR
Work
On-site in Sioux Falls
Pay
Not stated by the employer.
Skill demand
Operations66%EHR / EMR3%of 100 similar entry-level jobs posted in the US this week
Listed
Nov 2, 2026 · still open

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About the Role

As an Operations Center Technician, you will help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center.

Key Responsibilities

  • Identify and respond to issues using video feeds and system data.
  • Coordinate emergency responses during disruptions such as natural disasters or power outages.
  • Work closely with internal teams and emergency services to ensure a safe environment and restore normal operations.

Requirements & Tech Stack

  • Strong situational awareness and decision-making skills.
  • Excellent communication and coordination abilities.
  • Ability to work in a high-pressure, real-time environment.
  • Experience or interest in security operations, emergency response, or a related high-volume field.
  • Openness to 2nd and 3rd shift, as well as weekend days.
  • Relocation to the Madison, WI area (relocation assistance available).

Qualifications

  • Eligible to work in the United States without visa sponsorship.

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