Campus Command Center Operator
Epic
Watertown, SDFresher5h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- OperationsEHR / EMR
- Work
- On-site in Watertown
- Pay
- Not stated by the employer.
- Skill demand
- Operations66%EHR / EMR2%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 2, 2026 · still open
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About the Role
As an Operations Center Technician, you will help maintain business continuity across Epic's global campuses by monitoring real-time alerts, managing access and security systems, and overseeing building operations from our Facilities Command Center. You will identify and respond to issues using video feeds and system data, coordinating emergency responses when disruptions such as natural disasters or power outages occur. You will work closely with internal teams and emergency services to ensure a safe environment and help restore normal operations quickly and effectively.
Key Responsibilities
- Monitor real-time alerts.
- Manage access and security systems.
- Oversee building operations from the Facilities Command Center.
- Identify and respond to issues using video feeds and system data.
- Coordinate emergency responses for disruptions (e.g., natural disasters, power outages).
- Work closely with internal teams and emergency services.
Requirements & Tech Stack
- Situational awareness and decision-making skills.
- Excellent communication and coordination abilities.
- Ability to work in a high-pressure, real-time environment.
- Openness to 2nd and 3rd shift, as well as weekend days.
- Eligible to work in the United States without visa sponsorship.
- Relocation to the Madison, WI area (relocation assistance available).
Qualifications
- Experience or interest in security operations, emergency response, or a related high-volume field.